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Secure Out-of-Band Collaboration: Why It’s the Cornerstone for Incident Response in the Energy Sector

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The hard divide between OT and IT is a long-standing tradition in the Energy industry but the lines between OT and IT in Energy are blurring more and more as both contend with a cyber security reality where adversaries find novel ways to impact both sides, and new cyber regulations further reduce tolerance for delays in responding during an incident. As this occurs, OT and IT teams need to re-think about how they communicate during a crisis.

ArmorText’s Approach to Threat Intelligence Sharing is Unique. Key Capabilities Cited by Forrester Report Recognizing ArmorText as a Leader.

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With cyber threats becoming more sophisticated and complex, effective threat intelligence sharing (TIS) is more crucial than ever, and enterprises should invest in tools that are not only leaders in their field but also align with their operational requirements.

The Forrester Wave™: Secure Communications Solutions, Q3 2024 report has recognized ArmorText as a leader, stating that “organizations that require out-of-band communications for incident response, security operations, or threat-intel sharing should consider ArmorText.”

Forrester says “ArmorText Outclasses for SecOps…”: What Sets Us Apart

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The unfortunate reality is that breaches can lurk undetected for extended periods-sometimes for hundreds of days prior to detection-creating significant vulnerabilities for organizations “Left of Bang” (“bang” being when a breach is finally recognized). During this Left of Bang period adversaries often monitor activities that SecOps teams undertake to prevent and detect security breaches, informing their attacks.

The Forrester Wave™: Why Organizations that Require Out-of-Band Communications for Incident Response Should Consider ArmorText

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If You Can’t Communicate, You Can’t Remediate

As organizations grapple with increasingly sophisticated cyberattacks, the ability to respond quickly, securely, and effectively post-breach is essential for coordinating remediation efforts and a return to normal operations.

During an incident, organizations can find themselves questioning how to communicate — are day-to-day communications systems available? Are emails and messengers compromised and being monitored by attackers?

What Does ‘Purpose-Built for Out-of-Band Communications’ Mean?

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Interestingly, ArmorText was the only solution in the report that Forrester noted offers “out-of-band communications.” We have seen a shift in how “out-of-band communication” is defined since the Q2 2022 Forrester Wave™: Secure Communications Solutions. The industry went through a period where many vendors self-identified “out-of-band communications for IR, SecOps” as one of their top three extended use cases but now ArmorText is the only vendor in the current Wave that was purpose-built for out-of-band communications.

Announcing: ‘Cyber Resilience: Incident Response Tabletop Exercises 2023’

We collaborated with law firm Crowell & Moring to release ‘Cyber Resilience: Incident Response Tabletop Exercises 2023’ because like us they recognize that there is no better tool than preparedness. We believe making this guide publicly available to a wider audience is vastly more valuable than any short term monetary gain.

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