Look Who's Talking About
Out of Band Communications
Effective Incident Mitigation
Compromised Crisis Comms
Accordingly, Microsoft went on to recommend that “organizations should develop an out-of-band communication plan for incident responders.”
@CommieGIR: The fact that their incident team was not working out of band....You know they are in the network, you know your ops systems are likely compromised. Why would you use those?
Planning for Disruptions
@dwmetz: Pre-established out of band communications plan, and off network digital copies of the critical playbook(s).
Operational Security Processes for Response
@BushidoToken: Lesson 1. always secure comms channels at the beginning of an IR