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For Your Eyes Only: Why Critical Alerts and Threat Feeds Must Go Out of Band

What happens when your alerting system relies on the very network that’s under attack?

With rising threats to operational technology (OT) environments, energy companies are rethinking how they deliver their most sensitive cybersecurity alerts and threat intelligence feeds. When conventional communication pathways are compromised—or even just suspected to be—out-of-band communication can mean the difference between staying ahead of an incident and losing critical time.

This isn’t theoretical. It’s already happening.

The Problem: When the Network Is the Victim

Critical infrastructure operators have learned the hard way that depending on in-band systems such as email, MS Teams, Slack, or even secured enterprise networks for alert delivery can create a single point of failure. If the network goes down or is compromised, the alert never reaches its destination.

This is a scenario regulators are increasingly asking about, and one today’s cybersecurity leaders must be prepared to answer.

How do you ensure your most important alerts are still delivered, even when your entire enterprise network is under attack?

The Solution: Out-of-Band Alerting

ArmorText has been working with leading energy providers to secure the delivery of critical alerts and intelligence feeds via out-of-band channels, completely removed from the at-risk infrastructure.

This strategy:

  • Keeps alerts flowing even during network compromise
  • Secures human-readable security events tailored for key teams (executives, legal, compliance)
  • Ensures incident response plans can actually be activated
  • Helps meet regulatory expectations for operational resilience

Hear from Those Leading the Charge

In our upcoming webinar, “For Your Eyes Only: Why Critical Alerts and Feeds Should Be Kept Off Your Network and Out of Band,” cyber leaders from three major energy companies share how and why they’ve implemented out-of-band delivery for alerts and threat intelligence.

You’ll hear:

  • How they route critical OT alerts outside the network
  • What use cases triggered the need to go out of band
  • What secure out-of-band alerting looks like in practice

This is an exclusive conversation on the next frontier of secure communications, one that will soon be the norm across regulated industries.

Why ArmorText?

ArmorText was named a Leader in The Forrester Wave™: Secure Communications Solutions, Q3 2024, with the highest scores possible in nine criteria, including performance and resilience, supplier risk and community.

We are proud to support critical infrastructure providers with purpose-built, out-of-band communication tools that empower secure incident response when it matters most.

Don’t Wait Until After the Breach

If your alerting strategy still depends on in-band channels, now is the time to rethink your architecture.

Reserve your seat today: here

Disclaimer: Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

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