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If You Can’t Communicate, You Can’t Remediate

As organizations grapple with increasingly sophisticated cyberattacks, the ability to respond quickly, securely, and effectively post-breach is essential for coordinating remediation efforts and a return to normal operations.

During an incident, organizations can find themselves questioning how to communicate — are day-to-day communications systems available? Are emails and messengers compromised and being monitored by attackers?

Interestingly, ArmorText was the only solution in the report that Forrester noted offers “out-of-band communications.” We have seen a shift in how “out-of-band communication” is defined since the Q2 2022 Forrester Wave™: Secure Communications Solutions. The industry went through a period where many vendors self-identified “out-of-band communications for IR, SecOps” as one of their top three extended use cases but now ArmorText is the only vendor in the current Wave that was purpose-built for out-of-band communications.

ArmorText was named a leader in The Forrester Wave™: Secure Communications Solutions, Q3 2024. According to Forrester’s evaluation, “ArmorText outclasses for SecOps, incident response, and threat intel sharing use cases.”

ArmorText CEO Navroop Mitter shared insights alongside legal experts at SABA panel “We’re Under (Cyber)Attack! Interdisciplinary Best Practices for In-house Counsel.”

New and extremely sophisticated cyberattacks are taking organizations by surprise. Get the latest in our series of tabletops co-published with Crowell & Moring.

ArmorText, which safeguards communication for organizations worldwide, and the international law firm of Crowell & Moring LLP today released an update to their tabletop exercise guide, making new exercise scenarios publicly available under a Creative Commons license. The new Cyber Resilience: Incident Response Tabletop Exercises Q2 2024 addresses urgent challenges facing executives, including disruptive attacks by increasingly sophisticated criminal actors with well-publicized recent examples, as well as increasingly complex regulatory obligations.

Regardless of how vendors self-identify, it’s important for organizations to consider what makes an out-of-band option truly appropriate for IR and SecOps comms

Out-of-Band Communications [out-əv-band kə-myo͞o-ni-kā-shəns]: Any alternative channel for communications operating outside the standard, primary network…

Secure Out of Band Collaboration™ [si-kyoor out əv band kə-lab-ə-rey-shuhn]: A specific variant of out-of-band communications that further addresses security…

In the absence of secure out-of-band communications, adversaries gain substantial advantages through observing incident response communications…