Securing Business Continuity and Disaster Recovery (BCDR) with ArmorText

Introduction

In today’s rapidly evolving threat landscape, the need for resilient communication during crises is more important than ever. Incidents, such as cyberattacks or data breaches, impact not only the technical teams tasked with remediation but also extend far beyond the core business operations.

Business continuity and disaster recovery (BCDR) strategies are crucial. Just like our previous statement that “if you can’t communicate, you can’t remediate” holds for incident responders, it also holds that if you can’t communicate, you can’t operate—regardless of whether the issue is caused by an outage (malicious or not) or a breach or compromise.

ArmorText’s Crisis Response Reserve Capacity (CRRC) offers enterprises a proactive measure to enable and secure BCDR communications effectively, covering the entire organization when continuity is at risk.

Forrester stated, “ArmorText outclasses for SecOps, incident response, and threat-intel-sharing use cases.” Recognition of ArmorText as a Leader in secure communications for incident response (IR) emphasizes our unique ability to meet the highest standards of security needed by various stakeholders—from technical personnel to executives, boards, internal and external counsel, PR, and communications teams.

Challenges in BCDR Communication

When incidents occur, the impact stretches far beyond just the incident response team. Disruptions affect revenue generation, servicing customers, production, and more. Reliable and secure communication is essential for mitigating these impacts.

Unfortunately, current enterprise collaboration tools often fall short during crises. Tools like Slack, Teams, and traditional email systems may be compromised or simply lack the necessary compliance features to meet security needs during a critical incident. This limitation can hinder both the incident response and broader business operations from communicating effectively and securely.

ArmorText as the Solution

Reserve Capacity for Resilience

ArmorText’s Reserve Capacity provides a safety net for enterprises during crises. Organizations can rapidly expand their license coverage to include broader parts of the business as needed, ensuring that both the incident response teams and the broader operational units remain securely connected.

This Reserve Capacity offers enterprises cost-effective preparedness—licenses are reserved at a fraction of the cost and activated only when needed. This ensures operational resilience without unnecessary expense, allowing businesses to scale up communications capabilities during a crisis and scale them down once no longer needed.

Business Value Beyond Incident Response

ArmorText’s capabilities are already recognized for incident response, which is a specialized form of BCDR. Our platform supports the highest level of secure communication between multiple stakeholders during an incident, and this extends to broader BCDR needs. The ability to securely communicate without interference during crises enhances operational resilience, helps prevent reputational damage, and can also have a positive impact on cyber insurance premiums.

Meeting Broader Enterprise Needs

Because ArmorText is trusted for high-stakes, secure communications during incident response, it can seamlessly extend those capabilities across the broader enterprise during any BCDR event. From ensuring executives and boards can communicate effectively to supporting PR, communications teams, and legal advisors, ArmorText provides compliant, reliable communications for all involved parties.

Benefits for Operational Resilience

Cost-Effective Preparedness

With ArmorText’s Reserve Capacity, enterprises get the benefit of a cost-effective “insurance policy” for communications. By reserving additional capacity, organizations can have peace of mind that they’re ready to rapidly scale secure communications as needed, without committing to the full cost upfront.

Return to Operational State

ArmorText ensures that both the incident response team and broader operations personnel can maintain effective communication. This supports faster recovery, helping to safeguard revenue generation, customer relationships, and the continuation of core business activities.

Conclusion

In a crisis, communication is the lifeline that keeps businesses connected and operational. ArmorText’s secure, scalable communication solution for BCDR provides enterprises with the tools they need to navigate disruptions effectively. It’s time to evaluate how well your organization’s communication strategies can support resilient operations during times of crisis—because being prepared is being resilient.

Call to Action: Evaluate your BCDR readiness today and see how ArmorText can enhance your crisis communication strategy.